Stop managing content, Start optimising

The AI-powered help centre and product documentation software that writes and optimises itself.

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Intelligent Automation

Product Documentation that writes itself.

Knowted Agents are advanced agentic AI solutions to autonomously explore your software and document exactly how to use it. Saving your team time and money spent on creating documentation.

  • Natural language understanding
  • Verify and update existing documentation ensuring accuracy
  • Reduce your cost to serve
Integration Dashboard
Advanced ML optimisation

Help Centres that optimise themselves

With your articles, Knowted's advanced machine learning engine automatically iterates and tests the best content against your users. Your users get the best content, and right time, reducing the need for them to contact your support teams.

  • Enterprise level experimentation
  • Hands-off experimentation
  • Reduce customer support tickets
Integrations and API

Documentation that powers AI and integrations

Users are everywhere! Content doesn't need to be. Knowted can act as a central hub and integrate with the tools that you use to serve content right where your users or support teams are.

  • Integrate with a growing number of Helpdesks
  • Comprehensive API
  • Serve your content on blogs, in product, wherever!
Visualisation of a Knowted Help Centre

Get Started in Minutes

Four simple steps to transform your customer operations

1

Sign Up

Create your organisation on Knowted and get your own unique URL. Invite your team, and get started.

Organisations are completely separate to one another to improve security and isolation.

2

Integrate Your Helpdesk

Connect your existing helpdesk or knowledge base with one click. We support a growing number of help desk software such as Intercom.

We also have a comprehensive REST API for all organisations.

3

Start Knowted Agents

Using advanced computer vision models, Knowted agents explores your application just like a user would! Knowted doesn't document your code, it documents your application.

Knowted Agents can be run on schedules validating and updating your documentation so it's always correct.

4

Go Live

Launch your own Help Centre with a .knowted.help domain or use your own domain. Take a peek at our one!

Connect Helpdesk software (such as Intercom) to Knowted to automatically allow users to raise tickets direct to your support teams.

Ready to Transform Your Support?

Join forward-thinking support teams already using Knowted

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